The influence of technology on learning has steadily increased over the past decade, but the COVID-19 pandemic dramatically accelerated the digital transformation. As remote instruction forced new virtual models nearly overnight, we witnessed firsthand the challenges and opportunities of digitized education.

Access and inclusivity barriers came into sharp focus. Those without home devices or broadband faced cut-off access. Digital skills gaps among educators and parents became apparent. But technology also made learning possible on an unprecedented global scale. As we move into the post-pandemic era, how can education strategically apply lessons from this unplanned edtech experiment?

Platforms enabling personalized and self-directed study can better serve students struggling with one-pace-fits-all classroom formats if appropriately supported. Communication and collaboration tools allow project-based learning developing digital citizenship across classroom walls. Data analytics offer teachers insight to target instruction and use predictive models to improve student outcomes.

But direct instruction remains vital to student development and relationships. Education leaders must thoughtfully determine optimal hybrid blends of online and face-to-face interactions for both academic and social-emotional growth. Teacher training programs should evolve to develop both digital literacy and evidence-based online pedagogy.

Rather than letting outside forces dictate edtech use, schools now have agency to deliberately mapping how, when and why technology elevates learning. By taking an intentional approach, education can maximize technology’s potential.

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